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About Us
The team at Long Acre Plants is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Long Acre Plants
South Marsh, Charlton Musgrove, nr Wincanton, Somerset BA9 8EX
Phone: 01963 32802
Email: info@longacreplants.co.uk

We are always happy to offer advice to our customers. We are not garden designers but can help with planting ideas for shady borders, courtyards, and woodland gardens. It's always best to email your enquiry along with a photo or two of your garden. We will try and respond as soon as we can although replies from late February until end of May might be a little slower.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy to the shopping cart. When you have finished your shopping, click on 'Checkout' and you will be asked for a few details that we will need to be able to complete the order.

Please ensure you have provided your full and correct address and post code. Unfortunately we cannot take responsibility for parcels that have been sent to incorrect postcodes or incomplete addresses. Please ensure that the information you provide us with is completely accurate.

We use various terms in our plant descriptions and below is brief clarification of their meaning.

Plant size will give you an indication of the ultimate size of the plant at maturity.

Pot size describes the size of pot that the plant will be supplied in.

Flowering period gives a general indication of the time of flowering although this may vary according to your location, growing conditions and climate.

The Perfect for Pollinators logo is added to help you select plants that are beneficial to pollinating insects.

The AGM award indicates that a plant has been recommended by the RHS. This award is made by a panel of industry experts only after a period of assessment and trialling.
Shipping And Handling
For all of Britain, to an imaginary line just north of Glasgow/Edinburgh we use a 24 hour courier service with DPD. The charge is £4.95, which is less than it costs us. North of here, plus the Scottish Highlands & Islands, the Isle of Man & Northern Ireland the carriage has a £6 supplement. Please edit the shipping amount if this applies to you. The system does not always pick up post codes so please check if you fall into any of the postal codes below.

If you have one of the following post codes the £6 delivery surcharge WILL unfortunately apply.

SCOTTISH HIGHLANDS - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50.

SCOTTISH ISLANDS - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

NORTHERN IRELAND - All post codes

ISLE OF MAN - All post codes

To Ireland (Eire) and Channel Islands the cost is £24

Unfortunately we are no longer able to send to Denmark.
Delivery Schedule
When do we despatch plants? All year round assuming we can get the plants to you safely.
Minimum order? £12 plus postage.
Orders received at other times will be held until the start of the next despatch season.

You will receive your plants within 5 days, stock and weather permitting (please see below). However, we normally send plants much more quickly and aim to get them delivered to you within 5 days.

Unfortunately we cannot take responsibility for parcels that have been sent to incorrect postcodes or incomplete addresses. Please ensure that the information you provide us with is completely accurate.

Also, please be aware that there are days when it is not a good idea to send plants in the back of a delivery van as it would be too hot or too cold for them. We care a great deal about our plants and would rather delay sending them to ensure that they reach you in the best possible condition. We hope you share our feelings on this. There are also weeks when we are exhibiting at shows and are not able to despatch - please see our events and shows section.

Back Orders
Back orders are sometimes needed due to some plants only being available at certain times of year.
Credit Card Security
We use Actinic Payments to process your financial data. Actinic Payments are a payment gateway operated by CreditCall Communications Ltd. They are certified as a Level 1 compliant provider under the Payment Card Industry Data Security Standard (PCI DSS). This is the highest level of compliance.

CreditCall is independently audited annually by a Visa Qualified Security Assessor (QSA) and is subject to rigorous security vulnerability scanning every three months.

Please see http://www.ekashu.com/pdf/PCI_Certificate_CreditCall.pdf for their PCI DSS certificate of approval.

You can confirm CreditCall’s approval status on the Visa Europe website at:
http://www.visaeurope.com/documents/ais/service_providers.pdf?d=020307
Guarantee
Our plants are guaranteed for 12 months from the date of purchase. A photograph is always very helpful in identifying any problem. We will do our very best to offer advice and if need be, refund or replace an item. However, please do ensure that you follow the plant guidelines sent out with the order and do your part in protecting plants from rampaging slugs and snails, football games and playful dogs and cats!
Reaching Us
If you need to reach us, please email us using the link on the store page. Alternatively, you can call on 01963 32802 or write to us at Long Acre Plants, Charlton Musgrove, nr Wincanton Somerset BA9 8EX.
Privacy Policy
Long Acre Plants do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

We take the best possible care to ensure that the right plants reach you in tip top condition. Our packaging system has evolved over twenty years, and is derived from our experience of sending tens of thousands of orders throughout the British Isles. We are confident that your order will reach you in great condition. However, if for any reason you are concerned about any the plants you have received please contact us by email on info@longacreplants.co.uk.

Please do bear in mind the time of year and the type of plant you have purchased. All herbaceous perennials and deciduous ferns will go through some period of dormancy (not just Winter dormancy), and we will have checked that the plant is in good shape before its leaves the nursery. This may also mean that at certain times of the year stems may have been reduced so that the plant can be packed safely or as part of our routine nursery husbandry. If you are concerned that your order has sustained damage in transit please contact us within 24 hours of taking delivery of your parcel.

Our plants are guaranteed for 12 months from the date of purchase. A photograph is always very helpful in identifying any problem. We will do our very best to offer advice and if need be, refund or replace an item. However, please do ensure that you follow the plant guidelines sent out with the order and do your part in protecting plants from rampaging slugs and snails, football games and playful dogs and cats!

If you refuse delivery of an order we reserve the right to refund 10% of the order value as a restocking charge as well as the shipping charge.

Best Selling Plants

Geranium x cantabrigiense 'St Ola'

Geranium x cantabrigiense 'St Ola'

4.45 (2 or fewer items) 3.95 (3 or more items)

One of the very few evergreen Geraniums for the woodland garden. Short growing it forms a ground cover with pure white flowers over most of the Summer. A hybrid raised by Alan Bremnar in the Orkneys.

Once established it's very tolerant of soils that dry out in Summer in shade.
find out more

Galium odoratum

Galium odoratum

4.50 (2 or fewer items) 3.95 (3 or more items)

{About}
We were asked for sweet woodruff so often that we now grow it. Mythical thug for a shady spot where it can spread and display its fragrant white flowers in Spring. Will tolerate dry soils. It was used most effectively as ground cover in a small, shady courtyard show garden at Chelsea 2012, and can be seen at Mottisfont forming a wonderful ground cover under a fig tree.
{Cultivation}
Galium will spread quite vigorously. So a plant that will survive in difficult situations.
find out more

Polystichum munitum AGM

Polystichum munitum AGM

3.95 (2 or fewer items) 3.50 (3 or more items)

The American sword fern. Well known and long cultivated in this country. Easy and very effective. Evergreen.
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Dryopteris wallichiana AGM

Dryopteris wallichiana AGM

3.95 (2 or fewer items) 3.50 (3 or more items)

A most magnificent fern from the Himalayas and Japan although named after the Danish botanist Nathaniel Wallich. The young unfolding fronds are a golden green in the Spring contrasting well with the hairy black midrib and stems. Needs moist conditions though not boggy and avoid dry alkaline soils. Evergreen.
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Geranium nodosum

Geranium nodosum

4.95 (2 or fewer items) 4.85 (3 or more items)

Bluish pearly pink flowers. A nice form of this woodland toughy from the Old Rectory, Burghfield. Will seed around to a certain extent and thrive in pretty much the driest position. An incredibly useful Geranium, a great candidate for underplanting in shaded and wooded spots.
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Anemanthele lessoniana AGM

Anemanthele lessoniana AGM

3.95 (2 or fewer items) 3.45 (3 or more items)

syn Stipa arundinaceae. The pheasant tailed grass - a lovely grass that will pretty much grow anywhere. Good in shade even dry shade, with orange flashed leaves all growing season turning to full glowing embers in the Autumn.
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